Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
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Completed

Password problem

GÜLSU ZENGİN 1 month ago • updated by Gil Sideman 1 month ago • 2

I entered the necessary information for creating an account into the page you sent me but I can't log in Voki website. It shows error all the time.

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Under review

Subtitles

begoquiros 1 month ago in Voki Classroom • updated by Gil Sideman 1 month ago • 1

Good afternoon, is it possible to add subtitles to videos?

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Creating an account

Danielle 7 months ago in Voki FAQs • updated by Akhilesh Khanka 7 months ago • 1

I have tried to create an account, and it keeps saying the e-mail address is already in use. I have tried 3 of my e-mail accounts, and it has the same errors for each one. I say forgot password and get a message to that e-mail saying there is no account linked to this address. 

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Answered

Free account

noemidalmau 8 months ago in Voki FAQs • updated by Gil Sideman 8 months ago • 2

Hello! Do you know how many voki creation can be saved in a free account? Thanks

Answer
Gil Sideman 8 months ago

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

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Under review

Can I add a picture to speech to talk?

koheo 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago • 3

Can I add a picture to speech to talk?

Answer
Gil Sideman 1 year ago

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

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Answered

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago • 3

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

Answer
Gil Sideman 1 year ago

Hello!

Our QA have performed an extensive review trying to recreate the problem, but could not recreate. 

Further information from you would enable us to look into it further.


We're standing by,

Regards,

Gil

Tha Voki Team

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Answered

скачать видео

verner lana 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago • 2

Доброго дня. Очень удобный сервис, всё очень нравится - подскажите, есть ли возможность скачать видео-аватар в бесплатном доступе?

Answer
Gil Sideman 1 year ago

Hello Iana,
We offer video generation capability with another product - SitePal - which is designed for business use.

Using SitePal, you may select and configure your character, assign audio for the character to speak (whether recorded audio or TTS) and generate a video of it, using our "generate video" feature.

Advantages:
* Select the desired resolution
* Different Video formats are supported
* Generate with "Green screen" background for transparency.
* No Voki logo (or any other branding)
* many more character options to choose from, including 3D characters.
* ability to create your own characters from a photo.
* License to use the generated video commercially (which Voki does not allow).

The SitePal video generation license supports saving & storing the generated mp4 videos on your servers, as well as incorporating them into your own media (e.g. tutorials, presentations). The license provides you with perpetual rights to use the videos that you generate, even after your SitePal subscription ends.

Video generation is available with our SitePal Platinum or SitePal Gold plans.

Please see www.sitepal.com/pricing for details.

Hope this helps, please let me know if any questions.
All the best,
Gil



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